Client Advisor/Universal Banker – Cambridge Trust Company

Do you want to use your hospitality, retail, or internship experience to start a career in Banking? If you have a growth mindset combined with superior customer service experience and are done with working nights and weekends, then please apply!

Our Client Advisors/Universal Bankers are the face of Cambridge Trust.

If this sounds like you, then we should talk so I can tell you what Cambridge Trust Company can do for you:

• Base plus incentive plan
• 401k with 4% match from first day of employment
• Tuition Reimbursement
• High Impact/High Visibility to Senior Leadership
• Paid Volunteer time.

What you get to do:

• Participate in our classroom and hands on training program
• Build relationships with existing clients, contributing directly to the growth of the office.
• You will gain invaluable experience functioning as a “trusted advisor” to banking clients by providing solutions and delivering exceptional service.
• Own interactions in the office from start to finish (inclusive of deposits, withdrawal, wire transfer etc...)
• Master technologies to support the clients
• Maintain operational excellence and meet all required regulatory and compliance guidelines, policies, and procedures
• Collaborate with business partners to bring the entire bank’s solutions to every client
• Participate in groups you are passionate about - Health and Wellness, Employee Engagement, Book Club, Volunteer Committee, CT Pride Alliance just to name a few

You will be successful if you have/are:

• 1+ years of customer service and cash handling experience
• Experience interacting with clients, partners, and team members in a professional and personable manner
• Excellent verbal and written communication skills.
• Effective decision making and interpersonal skills.
• Strong organizational skills.
• Strong team player and ability to function in a team environment.
• Strong commitment to personal growth, learning, and success.
• Customer-centric, relationship-focused “growth” mindset.
• Self-motivated with demonstrated aptitude and desire for sales achievement.
• High School/GED Degree (Associates Degree Preferred)

Although we list out what we generally look for, we are likely missing other attributes and skills you have that could make you a great fit. Research has shown, this especially applies to women and other marginalized groups who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

Cambridge Trust Company is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis